Looking to build Custom training for your company for Microsoft Dynamics CRM? Create your own training materials for Microsoft Dynamics CRM Online 2015 Update and Microsoft Dynamics CRM 2015 (on-premises)! Here are links to several editable eBooks and help files that you can customize any way you like. Replace images and screen shots, edit the […]
The Microsoft CRM team has been hard at work. They have just announced the availability of CRM 2015 for both CRM Online and CRM OnPremise. Don’t worry, this is not the same major upgrade from CRM 2011 to CRM 2013, but rather more like a CRM 2013 SP2/3 release. As of I have stated before, […]
Welcome to the developer documentation for Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online 2015 Update! You can read all the documentation online in the MSDN library or in the CHM file found in the download package. The download package also includes assemblies, developer tools, and a wide range of sample code and other […]
This deployment and administration documentation, known as the Implementation Guide or IG in previous versions of Microsoft Dynamics CRM, is a set of comprehensive deployment and administration topics that can help you plan, deploy, configure, customize, and maintain Microsoft Dynamics CRM 2015 (on-premises) or Microsoft Dynamics CRM Online. http://technet.microsoft.com/en-US/library/hh699811(v=crm.7).aspx
Need end user help for Microsoft Social listening? Microsoft comes thru again with a great site and content! http://www.microsoft.com/en-us/dynamics/social-listening-help-center/default.aspx
Microsoft has also released a help center specific for Microsoft Dynamics Marketing, previously known as Marketing Pilot. http://www.microsoft.com/en-us/dynamics/marketing-help-center/
Did you know that Microsoft has a great end-user helpdesk? Check it out here: http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx
It’s that time of year again, when all the CRM User base gets together for the biggest CRM user group event of the year. CRMUG Summit is a great place to learn, network and do all things CRM! Some details to the event can be found here. If you’re attending, see […]
Before you say not again!, CRM 2015 has been announced and should be available by years end. From my initial testing, I can tell you we have reached a very stable, almost turning point with our common CRM platform. Now, like the ERP systems, we are going to see functionality enhancements not system re-designs, while […]
We recently moved to Tampa this year and have started to build a new home. Imagine my surprise when the home builder, Standard Pacific tells me they have our information in CRM. Excitedly, I ask which brand but they didn’t know. About 30 seconds later it was Dynamics CRM 2011, very well integrated with custom […]