The Microsoft CRM team has been hard at work. They have just announced the availability of CRM 2015 for both CRM Online and CRM OnPremise. Don’t worry, this is not the same major upgrade from CRM 2011 to CRM 2013, but rather more like a CRM 2013 SP2/3 release.

As of I have stated before, CRM platform has hit a nice maturity level, in where the interface and back office are very stable, scalable, etc., a lot like ERP system updates. Now, we will see even more new features and innovation for CRM, built on the same common platform. Here’s some great links!

What’s new in CRM 2015:

http://www.microsoft.com/en-us/dynamics/crm-customer-center/what-s-new.aspx

 Mobile Tablet Productivity Enhancements

https://www.youtube.com/watch?v=AsCVyFqGsZA

 

CRM Customer Center:

http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx

 

CRM Online Upgrade Video

https://www.youtube.com/watch?v=7f3KTlFaQ64

 

Videos and EBooks:

http://www.microsoft.com/en-us/dynamics/crm-customer-center/videos-ebooks.aspx

 

Hierarchical Security Modeling in Microsoft Dynamics CRM 2015

https://www.youtube.com/watch?v=kx5So32DrCo

 

Mobile Tablet Productivity Enhancements

https://www.youtube.com/watch?v=AsCVyFqGsZA