The MVP Virtual Conference (MVP V-Conf) is a new, virtual, 2-day event that showcases how the best and brightest independent technology experts are using Microsoft technologies today. Tune in and see what the community of power users are saying about the mobile-first, cloud-first world of possibility with Microsoft re-imagined. These sessions will be presented by Americas’ […]
This is going to be a great release. Online only for now, provides updates to navigation giving a 3rd layer of breadcrumbs similar to Microsoft Dynamics Marketing. New email folder based routing, faster form loads just to name a few. Here’s all the details.. Enjoy! http://www.microsoft.com/en-us/dynamics/crm-customer-center/get-ready-for-the-next-release.aspx Note: We expect OnPremise and Private cloud users to […]
Dynamics CRM Videos and eBooks are now available for Sales, Service, Social Listening, Mobile and upgrading. Take a look: http://www.microsoft.com/en-us/dynamics/crm-customer-center/videos-ebooks.aspx
The Microsoft CRM team has been hard at work. They have just announced the availability of CRM 2015 for both CRM Online and CRM OnPremise. Don’t worry, this is not the same major upgrade from CRM 2011 to CRM 2013, but rather more like a CRM 2013 SP2/3 release. As of I have stated before, […]
This deployment and administration documentation, known as the Implementation Guide or IG in previous versions of Microsoft Dynamics CRM, is a set of comprehensive deployment and administration topics that can help you plan, deploy, configure, customize, and maintain Microsoft Dynamics CRM 2015 (on-premises) or Microsoft Dynamics CRM Online. http://technet.microsoft.com/en-US/library/hh699811(v=crm.7).aspx
Microsoft has also released a help center specific for Microsoft Dynamics Marketing, previously known as Marketing Pilot. http://www.microsoft.com/en-us/dynamics/marketing-help-center/
Did you know that Microsoft has a great end-user helpdesk? Check it out here: http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx
It’s that time of year again, when all the CRM User base gets together for the biggest CRM user group event of the year. CRMUG Summit is a great place to learn, network and do all things CRM! Some details to the event can be found here. If you’re attending, see […]
Before you say not again!, CRM 2015 has been announced and should be available by years end. From my initial testing, I can tell you we have reached a very stable, almost turning point with our common CRM platform. Now, like the ERP systems, we are going to see functionality enhancements not system re-designs, while […]