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9x Microsoft Business Solutions 365 MVP, I'm the CTIO for congruentX and a community Technology Evangelist Delivering Edge Experiences Using Microsoft Dynamics 365, Azure & Power Platform (Power BI, PowerApps & Power Automate) & Office 365

CRM 2011 Outlook Client: Disable Mapi Caching not working after UR 14

CRM 2011 Dynamics Customers testing and deploying update Rollup 14, have noticed that performance issues resolved in Outlook Client have returned. The registry key for Disable Mapi Caching appears to be no longer be working (reintroduces poor outlook client performance).

Microsoft Support has confirmed that the setting has now been moved to the OrgDbOrgSetting as follows:

DisableMapiCaching Boolean

AddressBookMaterializedViewsEnabled Boolean

It’s recommended to keep your older registry key in place as well to avoid any further issues should a future update switch back to the registry key method.

For information on the OrgDbOrgSetting Tool for Microsoft Dynamics CRM 2011

http://support.microsoft.com/kb/2691237

For more details on the disable Mapi caching for CRM 2011 Outlook client, please review the Microsoft KBs:

http://support.microsoft.com/kb/288894

http://support.microsoft.com/kb/2585157