I have updated my sites download and video pages with a lot of new links. Enjoy!
We recently stumbled upon an issue when upgrading a customer from CRM 4.0 to CRM 2013. As is required, you must first upgrade the 4.0 database to 2011 and then from 2011 to 2013. The 4.0 to 2011 upgrade succeeded without error but threw an error when going from 2011 to 2013. 2013 was on […]
We could not find a document or knowledge base article as to where a CRM 4.0 Customer had installed and was using client side certificates with the REQUIRED flag checked. It turns out that while you can setup IIS to accept client side certificates selecting the REQUIRED option will break CRM functionality: Configuring the Outlook Client […]
Some customers have decided to go back to hosting their own CRM servers to allow for better backoffice integration and troubleshooting. When receiving the CRM Online 4.0 DB from Micrsoft make sure you identity which version of SQL server you have. Also, make sure your new CRM server is at CRM rollup 20. You will want to update the systemuserbase […]