This error is common when the SQL instance name is different the computer name. Open SQL management studio, and issue an SP_HELPSERVER. This will return the current SQL instance name which is most likely different than the machine name. Verify the correct machine, by right clicking on computer, properties and looking under Computer Name, Domain […]
When attempting to update your CRM 2011 Server to CRM 2011 Rollup 4 or 5, you receive an error message “Generic Error” upon reboot. After reviewing event logs you see an error stating “Method Not found: Void. Microsoft.Xrm.XXXXX”. The fix is to use the GACUTIL for the .NET 4.0 framework and re-register 2 dlls from […]
http://www.microsoft.com/download/en/details.aspx?id=28712
Are you having problems resolving cases after CRM 2011? The key is in the error file, it states Allotment overage is invalid. This leads to the contractbase. When this data is upgraded from CRM 4 the values are NULL. CRM 2011 does not want the null value. Simply update the existing contractbase using the query […]
A best practice is to install CRM using service accounts. Most administrators will do the same for SQL Server. Many of the warnings about SPN’s during the install are igorned users. Many DBA’s will change the SQL service accounts after installation which will also cause issues. CRM 2011 offers a new service called the Sandbox […]
Several customers have been migrating from CRM 2011 Online to CRM 2011 Onpremise in recent weeks. When building a test environment, I realized that the customizations from the CRM 2011 Online would not import into CRM 2011 On Premise. After further investigation, the CRM 2011 Online customizations file contains an entity called visualization. This entity was used […]
Several customers are reporting issues since installing rollup 5 which is not uninstallable: Workflow based Organizations (many levels deep) ADFS / IFD Deployments CRM Email Router and Outlook Clients ( Cannot access the webservices) A hotfix was originally released but now has been disgarded. Micorosft has now released UR6 to fix some of the issue(s) introduced with […]
Presentation from the CRM UG Summit 2011 in Las Vegas, November 11, 2011 Configuring ADFS/IFD for CRM2011 can be challenging. During this session we will explore the technology, focus on key configuration points, and discuss best practices and tips. The information presented during the session is based on lessons learned from working in the trenches […]
When installing ADFS to support your CRM 2011 IFD installation, if you have any errors or stop the install, the install will leave directories under the default website that need to be deleted. You can run this from the command prompt: appcmd delete app “Default Web Site/adfs/ls This will delete the website. You can also […]
During the CRM 2011 installation process for ADFS/IFD, you will notice issues when resolving external non matching internal domain references (crm.microsoft.com to crm.go.local) especially when using the SSL certficates. This can take hours of tracing and troubleshooting to realize its related to a new lookback feature introduced with Windows 2003 Server SP1. The solution is […]