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Welcome to Cognettacloud

9x Microsoft Business Solutions 365 MVP, I'm the CTIO for congruentX and a community Technology Evangelist Delivering Edge Experiences Using Microsoft Dynamics 365, Azure & Power Platform (Power BI, PowerApps & Power Automate) & Office 365

CRM 2013 Upgrade Flurry has Started! Upgrade Checklist

Microsoft has begun switching over many of our Microsoft Dynamics CRM customers to CRM 2013. Here’s some things you should know about the overall process: 1. Ensure you have another environment (test/dev) that matches your CRM production setup. This is a best practice by far. Not having a test environment, makes troubleshooting and changes in […]

CRM 2011 Ribbon bar Missing after applying update Rollups? Here’s your fix.

A co-worker of mine was testing a CRM 2011 On Premise implementation where he had recently updated to rollup 12/13. He started to notice that the ribbon bar was completely missing!             My first response was to clean out your cache, and try it from another machine, as well as use the IE Private Browsing […]

Update Rollup 13 – Self Healing .MSP Patch Location CRM 2011 Install on Windows Server 2012

Installing CRM 2011 on Windows Server 2012 requires to use the Microsoft Self healing Process – manual patch that you download from the Windows Catalog. I searched all over and had a hard time finding it. Thanks to my good friend Corey Hanson at Microsoft for providing a direct link to the patch. The patch […]

CRM 2011: Additional ADFS Claims Provider causes HomeRealm URL Error

The home realm URL issue is introduced when we attempt to add another active directory or claims provider for a domain outside our cloud domain to create single sign on. (SSO). Microsoft Internet Explorer has the ability to support this and we have no issues connecting via the browser. However, Microsoft Outlook as well as […]

CRM 2011: ADFS SSL Certifcate Expiration (Auto-Rollover) and CRM is now down.

CRM 2011 ADFS comes with a unqiue feature: Auto-Rollover for SSL Certification expiration. You must load the new SSL certificate on the box prior to the Auto-Rollover. We are finding out this might be as automatic as once thought. If your ADFS console looks like the following and your CRM is not working the steps […]

CRM 2011: Solution Import Error – You do not have the necessary permissions to change the domain logon name for this user

A colleague of mine, David Pritchett, passes along this time saving tip when you have problems importing solutions and receive the error message as below:   The error message turns out to be related to the user not have rights to the directory shown below:   Once the user has rights, the solution will import correctly. […]